You can apply any available promo code to the total fare amount, which include the premium of ComfortProtect. The promo code must be applicable to the cashless payment mode you have chosen in the App to make the trip booking.

ComfortProtect is available exclusively via the CDG Zig App and you can opt-in for ComfortProtect when choosing the ComfortRIDE fixed fare booking option. ComfortProtect will be introduced to the Metered Fare booking option at a later date.

On the App’s booking screen, simply enter your destination(s), then select ComfortRIDE. While waiting for your driver or when you are onboard before the trip ends, you can select “Activate Insurance” on our App’s ComfortProtect menu. Fill up a simple registration form, and you will be able to opt-in for ComfortProtect for the ride.

Please note that you must use a cashless payment mode (all except for Cabcharge) in the App, in order to opt-in for ComfortProtect.

Once you have opted in and activated ComfortProtect, the insurance coverage will be automatically applied on each of your subsequent ComfortRIDE bookings.

However, you can always opt-out from ComfortProtect for your next ComfortRIDE booking. Simply go to the ComfortProtect menu in the App, and tap “Deactivate Insurance” before you make your ComfortRIDE booking.

ComfortProtect is the only Personal Accident Insurance offered by a local point-to-point transport operator that provides coverage beyond the car ride and up to 24 hours, as well as 14 days of COVID-19 coverage. ComfortProtect is priced affordably at just S$0.30 (inclusive of GST) per opt-in coverage.

Comfort Transportation Pte Ltd shall undertake ComfortProtect as the master policyholder for the benefit of you as the insured member.

ComfortProtect covers:

1. Accidental Death and Permanent Total Disability – Protect yourself against accidental death and permanent disability due to accidents up to $50,000. Please refer to the Policy wording for the full details and coverage.
2. COVID-19 Cash Benefit – S$500: HLAS will pay you the Benefit Limit if you
   (a) had taken a COVID-19 Polymerase Chain Reaction (PCR) test and are tested positive for COVID-19 within 14 days from the date of your car ride as specified in the latest Policy schedule issued to you; and
   (b) are hospitalised to receive in-patient treatment for a consecutive period of at least 3 days.

You are eligible to opt-in for ComfortProtect if you are between the age of 18 and 65 years old. You must be a Singapore Citizen, Permanent Resident or a foreigner holding a valid pass issued by Singapore government and is residing in Singapore. You must also not be employed in any of the professions listed in the “General Exclusions” terms of ComfortProtect.

ComfortProtect’s coverage is only extended to the passenger who has booked the ComfortRIDE and opted-in for ComfortProtect via the CDG Zig App. It does not cover other passengers on the same ride.