If you had left an item onboard our taxi or private-hire car, please fill up our form below to quickly log a report with us. You may click on 'Submit a feedback form', select the 'Lost & Found' category, and provide the following details: Trip date and time, trip number, pick-up and drop-off location, and description of the item(s) lost. An officer will follow up with you soonest. 

Alternatively, you may make a report via our chatbot by going here. Initiate the chat by clicking on our virtual chatbot assistant 'Cyndi', which is located at the bottom right. In the chat, select the 'Reporting a Lost Item' option to receive further assistance. 

You may also choose to contact our 24/7 hotline at 65524525 to report the incident, and our officer will be able to assist you further.