You may try the following methods below:

- Confirm that your App has the location permission enabled; and

- Manually input your postal code into the App's pick-up/drop-off search bar (alternatively, you may input your building name, block number or street name)

If the incorrect location problem persists, please close and start the App and/or your device again. If that does not work, please fill up our feedback form below and select the 'Service & Booking' category to allow us to investigate further.