We are unable to reprint taxi receipts. This can only be done at the point of transaction in the taxi. We issue trip endorsement letters instead which verify trips made on board our taxis. To obtain an endorsement letter, please fill up our feedback form, select the "eReceipt & feedback" > "Receipt" button and fill in the required info of the following trip details
Note: We only issue endorsement letters if the printer or the MDT is faulty and a printed receipt cannot be issued. Please remember to ask for the printed receipt before alighting. You will only be able to obtain an endorsement letter for a trip made within the last two months. However, in the CDG Zig App, you will be able to retrieve trip details (ride bookings and street-hail trips) for the last 6 months. Simply go to 'Activities', select 'Car Rides' and toggle to 'History'.
Alternatively, you may manage your receipts for App ride bookings or Pay for Street Hail trips via the CDG Zig App.