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Payment Issue

Payment Issue

  • What happens if my selected in-app payment option fails at the end of the ride?
  • What Should I Do If The Cabby Did Not Deduct The Promo Code Discount From My Final Fare?
  • Can I have a new taxi ride receipt printed because I lost my paper receipt?
  • I had used GrabPay card for ComfortDelgro Taxi Trips but I am unable to match the fares that are charged to the grabpay card. Why is that the case
  • What If The Authorisation Amount For An Unsuccessful Or Cancelled Trip Is Not Released?
  • How can I report an issue related to my ride or the driver?
  • How do I dispute a charge?
  • Why is my promo code not working?
  • Why is my Credit/Debit Card Statement Showing “Cabcharge Asia” Instead of Comfort/Citycab Taxi Singapore?
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