Yes. For validation purposes, there is an authorisation hold for in-app credit and debit card transactions. Once the transaction goes through, the authorisation hold will be charged or returned according to the final fare. 

For in-app credit and debit payments, how much is on hold, and for how long? 

When you use in-app credit or debit payment, there will be an authorisation hold for 15 minutes. 

For ComfortRIDE trips, the authorisation hold amount is equivalent to the trip fare. For By Meter trips, the hold amount is equivalent to the higher range of the fare. 

For Pay for Street Hail trips and By Meter trips where the passenger selects the option to “Add Destination Later”, the hold amount will be $20 by default.   

What if the final fare is higher than the authorisation hold?  

For in-app credit and debit card payments, the outstanding fare on top of the authorisation hold will be charged as a separate transaction from the authorisation hold amount. The two separate transactions will be charged on the same day and should add up to give you the final fare.