Discover Fare and Charges

What if my booking is not successful or is cancelled after payment has been authorized? Will the authorisation amount be released?

Is there an authorisation hold for in-app debit and credit transactions for ride fares? How much is on hold and for how long?

What is the authorisation hold for in-app DBS PayLah! Payments?

What is the authorisation hold for CDG Zig trips taken on the Kris+ app?

I Did Not Take A Ride But Was Charged?

What is Cabcharge?

What are the various fees that could be included in my total trip fare?

What are eReceipts

How much does a 6-seater ride cost?

What is the platform fee on my receipt?

What is the peak hour surcharge for taxi rides?

When is the late-night surcharge applicable?

What are some of the location-based surcharges?

What are the city area boundaries

Is there an airport surcharge for taxi trips made inside the guardhouse of the Airport Logistics Park of Singapore (ALPS), which is located at Changi Coast Road

How do I see the estimated fares before booking a ride?

Can I obtain an endorsement letter for a trip made more than two months ago

What cashless payment modes are accepted onboard the Prime taxi?

What are the fares if I book a Prime taxi via their booking hotline at 6778 0808

Do I have to pay the platform fee if it was a Prime taxi that had taken my ComfortRIDE booking?

What is the booking fee if a Prime taxi is assigned for my ComfortRIDE booking?

Are there differences in fares for ComfortRIDE jobs accepted by Prime taxis?