We’ve introduced a waiver period during which:

• Cancellation & no-show fees are waived until 1 September
• Waiting fees are waived until 15 October

This risk-free window lets you familiarise yourself with the new policy, adapt your booking habits, and share any questions or feedback.
From 1 September onwards, cancellation and no-show fees will apply, and waiting fees will resume after 15 October, as per our standard tariff schedule.